About Us

Our Store and Service Standards

For practical reference regarding our store and service standards, the requirement is as follows: melin is an online store offering a considered assortment of performance hats and headwear, water-ready and weather-conscious headwear, beanies, related travel and headwear accessories. We focus on clear product information, straightforward ordering, secure checkout, and dependable post-purchase support.

As part of our standards for our store and service standards, our policy provides that our service standards include free standard U.S. shipping, tracking after dispatch, a 30-day no-reason return and exchange option, and merchant-paid return shipping for approved returns.

How to Reach Us

For customer confidence in how to reach us, we apply this requirement: contact support@melinmoss.shop or 512-205-0768 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Our Product Focus

For transparency around our product focus, we apply this requirement: size, material, care, and safety information is based on the applicable product listing. We do not add unsupported product claims.

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinmoss.shop

Phone: 512-205-0768

Physical address: 3350 Tyler Ave, Berkley MI 48072, United States